Contact Us
We’re here to support you.
Fill out the form below and we’ll be in touch to discuss next steps — whether you’re pre-planning or arranging services after a loss.
For immediate assistance, call (415) 383-7100
FAQs
Common questions about planning your final journey with Fernwood
What's the best way to contact Fernwood?
You can call us anytime, 24/7, or email us at [email protected]. If a death has occurred or is imminent, please call us at (415) 383-7100 to reach a family service counselor.
When can I visit Fernwood?
Our cemetery gates are open to the public from 8am – 5pm every day of the week. Our office is open Monday through Friday 9am – 5pm, and Saturday/Sunday 10am – 4pm. If you’d like to take a tour of the grounds or discuss funeral arrangements, please call to make an appointment so we can best serve you!
How do I reach Fernwood outside of regular business hours?
Our team is always available by phone, day or night, so please don’t hesitate to call if you need assistance.
What is Fernwood's weekend or holiday availability for services?
All services at Fernwood are held within our normal business hours, though we are available to support offsite services. A flat weekend fee applies for funeral and graveside services held on weekends or holidays.
Can I schedule a tour or guided visit?
Yes. We welcome you to call ahead and schedule a tour. Our team is available to walk you through the grounds, answer questions, and help you better understand the options and services available.
How much do services typically cost?
Pricing varies depending on the services selected. You may submit in inquiry in our contact form to receive our General Price List, or call us directly and we will walk you through options in a clear and supportive way.
What payment options are available?
We accept cash, check, and credit card. Payment plans may also be available to spread costs over time.
Can you help if I’m not sure what services are needed?
Absolutely, we are here to guide you. We can talk through options with you over the phone or in person, helping you decide what feels right for you.
How do I request copies of records or documentation?
You can call us or email [email protected]. We will guide you through the request process and ensure you receive the documentation you need.
